Is Your Site Meeting the Needs of Your Future Customers?
Did you know that over a quarter of your site visitors are probably 1st time visitors? Did you know that 1st time visitors are less successful than all other visitors to your site? Understanding who your 1st time visitors are,… Read More »
An Intro to User Experience Testing
As a company in the user experience industry for 25 years, we sometimes take for granted that many organizations and people are still unfamiliar with exactly what user experience testing is. We also understand that with all of the information… Read More »
Personas and Use Cases
LivePerson, provider of online help to e-commerce sites, recently published a global study on the user experience. The findings, as you might expect, underpin the need for their service. Speed of abandonment: 71% expect to be able to access help… Read More »
Webinar Highlight: 10 Things to Know About Tablet Users
In this session, we share 10 valuable insights about today’s tablet user. We will offer you a glimpse of not only who they are but how the tablet device fits into their ever increasing stable of digital devices – e.g.,… Read More »
WA(RP)® and Wufoo: Forms on Any Page
Here at Usability Sciences, we find ourselves in need of new forms relatively often. Whether we’re trying to capture feedback on a specific page or attempting to provide support for a product, we can always find a need for a… Read More »
Smartphone, Tablet, or PC?
Last week we posted an infographic showing which devices customers prefer for different activities such as reading books, listening to music, or editing spreadsheets. Today we we’d like to share another infographic. This one speaks more for demographics of customers in… Read More »
Which Device is Preferred?
The interaction points with customers are changing. One of the more recent additions to this is the tablet which followed the smartphone, and the PC before that. We asked a large demographic where are they browsing, what types of devices… Read More »
The iPhone 5: A Final Review
iPhone 5 Speed: The increased speed that 4G LTE has provided changed how I used my digital devices over the first few days of ownership. First, while I suspect I will regret this once my first bill arrives, I turned… Read More »
An iPhone 5 Review Coming from an Ex Android User
Last week we posted a short review of the iPhone 5 from Matt. To continue our short review series we’ve got some great insights from another one of our team members, Scott Davis. Check it out below, and if you’re… Read More »
