What’s the Conversion Cost of Ineffective Site Search?
Usability Sciences presents the Solutions Series of webinettes, the second of which focuses on “Site Search”—the process by which website users arrive at what they seek. A survey of 22,000 retail shoppers shows that visitors who use a site’s search… Read More »
March 2012 – Taxonomy – The Backbone of Findability
In Part 1 of our Findability series we focus on the role a site’s taxonomy plays in a user’s ability to find the product (or content) he or she is looking for. View the PDF
